• Care Coordinator, Mon - Fri, 8 am - 5 pm

    Job Locations US-CA-El Segundo
    Job Category
    Hidden (24638)
  • Overview

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    Care Coordinator

     

    WE ARE:

    One of the most trusted and innovative in-home care companies, providing high-quality, customized, professional caregiving services to seniors and children/adults with developmental disabilities.

    2018 marks our 10-year anniversary, and since opening our doors we have expanded to 16 locations throughout California, Arizona and Texas.

     

    JOIN AN AWARD-WINNING COMPANY!

    If you are looking for a fulfilling opportunity, teammates you'll enjoy working with, an energetic company culture, and a company you can grow with -- you've found your future home!

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    YOU ARE:

    An ENERGETIC, DRIVEN, and PASSIONATE team member ready to play a key role in our company’s growth.

    We currently have an opening in our El Segundo office for a Care Coordinator position: Monday - Friday, 8 am to 5 pm. This is a full-time, hourly, non-exempt level position.

    HOW YOU’LL CONTRIBUTE TO TEAM24:

    • Work with our clients and build strong relationships with parties involved in their care
    • Act as the main point of contact for clients and caregivers
    • Take incoming phone calls from clients and caregivers and address any questions surrounding care that may arise
    • Schedule caregiver whose skills match the client’s needs
    • Retain clients on service by providing excellent customer service and directly resolve any issues and concerns
    • Manage caregivers including but not limited to employee relations, performance management, determining pay, staffing, etc
    • Learn and assist with the billing and payroll process
    • Receive extensive hands-on training on the healthcare industry, medical terminology and customer service

    WHAT YOU WILL BRING TO BE SUCCESSFUL:

    • Associates degree (AA/AS) required, 4 year college degree preferred (BA/BS)
    • 1-2 year’s customer service experience
    • Strong interpersonal skills, positive “Can Do” attitude
    • Highly dependable – excellent attendance record & strong work ethic
    • Highly Organized

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