We are seeking an experienced and visionary Chief Operations Officer to join our dynamic leadership team at Inteli-Care LLC. This position will play a pivotal role in managing and scaling the organization while nurturing a culture of excellence, innovation, and collaboration. Reporting directly to the Chief Executive Officer of Inteli-Care, the ideal candidate will be a strategic thinker, adept at driving operational efficiencies, fostering organic growth, and cultivating a high-performing leadership team.
- Strategic Leadership: Collaborate closely with the executive leadership teams, and other key stakeholders to develop and execute the company's strategic roadmap. Lead the operational aspects of the business, aligning them with the overall mission and vision.
- Operational Excellence: Oversee day-to-day operations, ensuring efficient and effective delivery of services while maintaining the highest standards of quality, safety, and ethical conduct. Continuously assess operational processes and implement improvements to enhance efficiency and service delivery.
- Scalability: Develop and implement strategies that will facilitate the company's growth and expansion, allowing it to capture new markets and opportunities. Identify areas for expansion and manage the execution of these initiatives.
- Leadership Development: Provide mentorship, guidance, and coaching to the leadership team, fostering a culture of professional growth and empowerment. Encourage collaboration, communication, and a shared commitment to the company's values.
- Organic Growth: Drive organic growth initiatives by identifying avenues for business development, cross-selling opportunities, and customer engagement strategies. Collaborate with marketing and sales teams to achieve growth targets.
- Financial Management: Collaborate with the 24-Hour Home Care’s finance team to manage and optimize financial performance, ensuring alignment with the company's financial goals and objectives. Monitor key financial metrics and take proactive measures to mitigate risks and capitalize on opportunities.
- Strategic Partnerships: Identify and cultivate strategic partnerships and alliances that align with Inteli-Care's mission and enhance the company's market position and service offerings.
- Performance Measurement: Establish and monitor performance metrics and KPIs (Key Performance Indicators) to track the success of operational initiatives, leadership development efforts, and growth strategies. Use data-driven insights to inform decision-making.
- Culture Advocacy: Champion our organizational culture, ensuring all operational decisions, growth strategies, and leadership methods resonate with and reinforce our core values and ethos.
You will collaborate in person with our dynamic team in the Albuquerque, NM office.
*Relocation assistance available