WHO WE ARE:

24 Hour Home Care is an innovative and trusted in-home care company committed to making a positive impact in people's lives every day. Since 2008, we have delivered high-quality and personalized caregiving services to seniors and individuals with developmental and intellectual disabilities. Today, our family of brands provides caregiving services to more than 13,000 clients and employs more than 13,000 caregivers across California, Arizona, New Mexico, and Oregon. Our commitment to excellence has designated us as one of FORTUNE's Best Workplaces since 2018, and we continue to strive for excellence in all that we do. 

WHO YOU ARE:

You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies: 

In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting? Read on for more details! 

THE ROLE:

In this role, you will leverage data-driven insights, executive stakeholder management, and design thinking principles to identify and implement strategic initiatives that drive organic business growth and enhance person-centered service access. Collaborating across functions, you'll translate enterprise strategies into actionable objectives, lead the development of short and long-term goals, and identify grant opportunities to support our strategic vision at TPC-West. Your expertise will be crucial in monitoring marketplace conditions and providing insightful reports to leadership. Your day-to-day responsibilities will include: 

• Assess sustainability, social impact, and profitable growth potential for new programs and enhancements
• Design and implement end-to-end workflows, processes, policies, and procedures for newly developed programs
• Drive design thinking and human-centered innovation for the research and development of new programs or key improvements
• Evaluate organizational core competencies and identify new development needs to achieve program and organizational goals
• Identify and analyze new business development opportunities aligned with portfolio strategy
• Interpret market policies and regulations, ensuring compliant program designs and care models
• Represent the organization in key industry stakeholder meetings, build partnerships, and negotiate contracts in line with organizational strategy and compliance.
• Utilize market, external, and industry insights to make strategic recommendations for program enhancements.

 This is a fully remote position and minimal travel may be required.  

The expected California Pay Range for this position is $138,000 to $181,000. You will also be eligible for a potential annual bonus of 15-20%.

WHAT YOU BRING TO THE TABLE:

• 5+ years of experience in business development, new partnerships, and workflow design, with a focus on leadership in health plans, community-based organizations, or government agencies
• Strong analytical skills with the ability to comprehend and interpret new policies and regulations, coupled with in-depth understanding of general Medicaid policies. 
• Proven P&L management or Project Management experience with annual revenue exceeding $10 million, including experience with projections and budgeting.
• Excellent knowledge of Social Determinants of Health and a keen understanding of healthcare industry trends. Experience in driving innovative solutions through design thinking.
• Demonstrated expertise in negotiating contract terms to secure successful partnerships and program implementation. Strong interpersonal and communication skills for effective stakeholder engagement.
• Certification or experience in design thinking methodologies is preferred
• Background in Home and Community Based Services (HCBS) programs or experience serving people with disabilities, underserved populations, or medically fragile populations is preferred. 
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WHAT WE BRING TO THE TABLE:

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion.  Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.  Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

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