WHO WE ARE:

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. Learn more at www.24hrcares.com. 

WHO YOU ARE:

You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies: 

In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting? Read on for more details! 

THE ROLE:

In this role, you will ensure compliance with wage and hour laws by conducting research pertaining to timekeeping concerns for the Disability Services (DS) division. You will act as a liaison between providers, consumer families, and DS Support Billing team. Your day-to-day responsibilities will include:

• Track timesheet issues and notify providers in a timely manner regarding corrections or actions necessary for accurate timekeeping
• Respond to provider/consumer questions & concerns regarding timekeeping records
• Update and maintain accurate Salesforce records regarding timekeeping concerns
• Collaborate with branch locations to facilitate escalated client and/or provider communications and disciplinary action process 
• Other duties as assigned

You will collaborate with your dynamic team in person once a month at our corporate office.

This is a temporary 90-day assignment. 

The expected California Pay Range for this position is $23 an hour. 

WHAT YOU BRING TO THE TABLE:

• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Salesforce experience is preferred
• Able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Able to exercise discretion with confidential information
• Strong written and verbal communication skills
• Able to work independently with minimal supervision (but in a team environment)

WHAT WE BRING TO THE TABLE:

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion.  Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.  Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

By submitting this application, you consent to sharing your information with our portfolio companies and vendors, and agree to receive text messages from 24 Hour Home Care and associated vendors at the provided numbers. Standard message and data rates may apply